Shipping policy
Shipping Policy
Last updated: 16/11/2025
Thank you for shopping with This & Tat. Below you’ll find details about how we process, dispatch and deliver orders within the United Kingdom.
Delivery Area
We currently ship within the United Kingdom only.
Dispatch Times
We aim to dispatch all orders as quickly as possible.
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Premade / non-personalised items: Often dispatched same day or within 1 working day.
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Personalised items: May require additional time to prepare and print. Most orders are dispatched within 1–3 working days, depending on design complexity and current workload.
You will receive a dispatch confirmation email once your order has been shipped.
Shipping Methods & Costs
We use reliable UK couriers for delivery (such as Royal Mail or Evri). Shipping costs are calculated at checkout based on the size and weight of your order.
There is no free delivery option at this time.
Local Delivery (Within 10 Miles of Biggar)
We offer a convenient local delivery service for customers located within a 10-mile radius of Biggar.
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A small delivery fee applies
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Delivery times will be arranged directly with you after purchase
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Proof of delivery may be required
If you are within the eligible distance, the local delivery option will appear at checkout.
Packaging
All items are securely packaged to protect them during transit. Fragile items such as mugs and photo slates are wrapped with extra care.
Delivery Issues
If your parcel is delayed, damaged or missing, please contact us at sales@thisandtat.com with your order number and any relevant information. We will assist you as quickly as possible.
Contact Us
If you have any questions about shipping or delivery, please contact us at:
sales@thisandtat.com